FAQ
Frequently Asked Questions (FAQ)
General Questions
Q: Are THE ONLY products suitable for all skin types?
A: Yes, our formulas are designed to be safe for most skin types, including sensitive skin. However, we always recommend a patch test before first use.
Q: Can I use multiple THE ONLY products together?
A: Yes, our products are designed to work together as a complete skincare routine for better results.
Q: When will I start seeing results?
A: You may notice improvement from the first use, but visible long-term results typically appear within 2–4 weeks of consistent use.
Cold Peel (Professional Cold Peel)
Q: What is a cold peel?
A: A cold peel is a gentle exfoliation treatment that removes dead skin cells without causing intense irritation like traditional chemical peels.
Q: How often should I use the cold peel?
A: 1–2 times per week depending on your skin type and tolerance.
Q: Is it safe for sensitive skin?
A: Yes, but it should be used carefully and for a shorter duration. Always perform a patch test first.
Q: Can I use it with other exfoliating products?
A: It is not recommended to combine with other strong exfoliants to avoid irritation.
Facial Cleanser
Q: How often should I use the facial cleanser?
A: Twice daily (morning and night) for best results.
Q: Does it dry the skin?
A: No, it is formulated to cleanse deeply while maintaining the skin’s natural moisture balance.
Q: Is it suitable for acne-prone skin?
A: Yes, it helps remove excess oil, dirt, and impurities that can cause breakouts.
Sunscreen
Q: Why is sunscreen important?
A: Sunscreen protects your skin from harmful UV rays, preventing pigmentation, premature aging, and sun damage.
Q: How often should I reapply sunscreen?
A: Every 2–3 hours, especially when exposed to sunlight.
Q: Can I use sunscreen with makeup?
A: Yes, you can apply it before makeup or use it as a base layer.
Night Cream
Q: What does the night cream do?
A: It helps repair, hydrate, and restore the skin while you sleep.
Q: Can I use it every night?
A: Yes, it is designed for daily nighttime use.
Q: Is it suitable for oily skin?
A: Yes, it hydrates without clogging pores and helps balance the skin.
Usage & Safety
Q: Can I use cold peel and sunscreen together?
A: Yes, sunscreen is essential after using a peel to protect your skin.
Q: What should I avoid after using the peel?
A: Avoid direct sun exposure, strong exfoliants, and always use sunscreen.
Q: What if irritation occurs?
A: Stop using the product immediately and consult a dermatologist if needed.
